A little more about me
I'm a content and community marketer with a foundation in customer experience — turning stories into impact and communities into something people care about. Over the past 3+ years, I've built content systems and community spaces that drive engagement, celebrate people, and strengthen SaaS brands.
I lead social media presence across LinkedIn, Facebook, and Reddit, sharing team wins, milestones, and everyday culture in a way that sparks engagement and builds trust. I bring bilingual content experience, connecting and supporting communities in both English and Spanish. My trusted, in-depth support experience means I know how to connect with audiences on a deeper level — translating customer insights into content that feels both authentic and strategic.
Skills & Expertise
Core Skills
- Content Marketing & Social Media Strategy
- Community Engagement & Management
- Customer Experience (CX) & Feedback Insights
- Campaign Planning & Execution
- Social Listening & Sentiment Monitoring
Soft Skills
- Empathetic Communicator: Build trust through authentic, audience-first messaging.
- Adaptable Problem-Solver: Thrive in fast-moving environments and pivot strategies quickly.
- Detail-Oriented Storyteller: Balance creativity with precision in tone, timing, and brand voice.
- Collaborative Partner: Align content, community, and customer experience across teams.
Tools
Languages I speak
English
NativeSpanish
FluentEducational background
University